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FAQ

MONTICELLO MANOR FAQ

How do I apply online?

Applying online is easy! Visit our floor plans page to view available units. Choose the apartment youre interested in and navigate to the application to submit your information.

How do I make a maintenance request?

We strive to answer each and every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.

What is the pet policy?

We happily allow pets at Monticello Manor. There are some restrictions, and we encourage future residents with pets to view our Qualifying Criteria or to contact our leasing office with any questions.

How do I pay rent?

At Monticello Manor, its easy to make rent payments online through our Resident Services Portal. Once you create an account, you can simply sign on to view your balance and make a timely payment.

What community amenities are there at the property?

Monticello Manor has a variety of amenities at our property to make your stay with us as comfortable and convenient as possible. | Sparkling swimming pool | Basketball court | Playground and picnic area | Sand volleyball court | Clubroom with planned activities | Pet-friendly | On-site laundry center | Central greenspace | Free wi-fi in common areas | Secure online payments & maintenance requests | Recognized Northside Independent School District

What are the hours for the community amenities?

Our office and clubhouse are open Monday Friday from 8:00 am 5:00 pm.

What apartment amenities set your property apart from others?

At Monticello Manor, were proud to offer beautiful apartments with updated finishes and the comforts of home. | Upgraded kitchen appliances & cabinetry | Open kitchen with breakfast bar | Kitchen pantry | Open-concept floor plan | Walk-in closet in master bedroom | W/D connections | Private patio and front porch area | Extra storage

What day of the month is rent due?

Rent is due on the first of every month and payments can be made easily online through our Resident Services Portal.



 

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